Dr Tess of Beverly Hills/Virtual Concierge MD
Effective September 2, 2026 | Supersedes July 3, 2025
Dr Tess of Beverly Hills/Virtual Concierge MD complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them differently on those bases.
Beyond what federal law requires, this practice does not discriminate on the basis of sexual orientation, gender identity, or gender expression.
We use the name and pronouns you tell us to use. We recognize chosen family and the support people you identify. We provide care that is respectful of who you are.
This is our commitment as a practice. It does not depend on the current state of federal regulation, and it will not change if that regulation changes.
Free language assistance is available to patients whose primary language is not English, including qualified interpreters and translated materials. Ask when you schedule or at any point during your care.
Free aids and services are available to patients with disabilities, including qualified sign language interpreters, materials in large print or other accessible formats, and accommodations for our telehealth platform. Request these at scheduling or any time.
We work toward WCAG 2.1 Level AA conformance. If you encounter a barrier, contact us and we will provide the information or service another way.
Phone: 1(310) 275-8377
Email: support@virtualconciergemd.com
If you believe we have failed to provide these services or discriminated against you, file a grievance with our Compliance Officer.
Compliance Officer
Dr Tess of Beverly Hills/Virtual Concierge MD
9663 Santa Monica Blvd, Suite 957, Beverly Hills, CA 90210
Phone: 1(310) 275-8377 | Fax: 1(310) 276-8377
Email: privacy@virtualconciergemd.com
You may file in person, by mail, by fax, by email, or by phone. If you need help filing, our Compliance Officer will assist you. We will not retaliate against anyone who files a grievance.
U.S. Department of Health and Human Services, Office for Civil Rights
200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201
1-800-368-1019 | TDD 1-800-537-7697
ocrportal.hhs.gov/ocr/portal/lobby.jsf
Complaint forms: hhs.gov/ocr/office/file/index.html
ATTENTION: If you speak a language other than English, free language assistance services are available. Call 1(310) 275-8377.
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1(310) 275-8377.
**注意：**如果您說中文，可獲得免費語言協助服務。請致電 1(310) 275-8377。
주의: 한국어를 사용하시는 경우, 무료 언어 지원 서비스를 이용하실 수 있습니다. 1(310) 275-8377 번으로 전화해 주십시오.
PAUNAWA: Kung nagsasalita ka ng Tagalog, may makukuha kang libreng serbisyo ng tulong sa wika. Tumawag sa 1(310) 275-8377.
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1(310) 275-8377.
ВНИМАНИЕ: Если вы говорите по-русски, вам доступны бесплатные услуги языковой поддержки. Звоните 1(310) 275-8377.
تنبيه: إذا كنت تتحدث العربية، تتوفر لك خدمات المساعدة اللغوية مجانًا. اتصل على 1(310) 275-8377.